Q: Do ALLIANCE Outdoor Lighting products meet UL standards? 

A: Yes, most ALLIANCE Outdoor Lighting products are ETL listed with a UL rating. 

Q: I am installing some ALLIANCE Outdoor Lighting fixtures and I noticed there is a secondary wire lead, what am I supposed to do with it? 

A: Most in-ground fixtures made by ALLIANCE come with a double lead. The double lead is designed to wire your LED fixtures in series. You use it by connecting the 25’ wire lead from the next fixture to the 18” lead. If you choose not to use one of the wire leads you can just cut it off or bury it in the ground for future use. 

Q: How do I hook up my fixtures to my transformer? Which terminals am I supposed to use? 

A: Each transformer has a common tap and a voltage tap, or multiple commons and multiple voltage taps. When installing the wire into the transformer you will need to separate the two strands of each wire and insert one strand into a common and the other strand into the voltage tap. Higher voltage taps are designed to provide more voltage for longer wire runs or wire runs with more load on them. Most LED systems will be fine using any voltage tap. Halogen systems will need to be calibrated so that each fixture received between 10.8 and 12 volts. 

Q: I have a halogen system; how do I upgrade to an ALLIANCE LED system? 

A: ALLIANCE provides drop-in lamps for almost every existing low-voltage halogen system. To switch to LED you simply need to replace your halogen lamps with an ALLIANCE LED counterpart. LED lamps can be purchased at your nearest distributor location. 

Q: How do I know which products I should use for my project? 

A: Contact us. We will put you in touch with one of our experts who will discuss the best options for your project with you. sales@allalliancelighting.com

Q: Does ALLIANCE make any other finish besides aged brass? 

A: No, all ALLIANCE fixtures have an aged brass finish. 

Q: How do I obtain replacement parts? 

A: Some of our fixtures do have replacement parts available for purchase. All of those purchases would be done through your local distributor. If you need help finding a distributor location near you, please email us at info@allianceoutdoorlighting.com and be sure to include your zip code and a photo or description of the part you are looking for. 

Q: Finish issue or not? 

A: Sediment builds up on lights over time and make it look like the finish is deteriorating. Here we have what looked like the finish coming off but what these lights really need is a good cleaning. Some WD-40 and a good stiff brush with some elbow grease is all it takes to get these looking new again. If you can scrape the “bad” off with your fingernail it’s usually not a finish issue.